Sunday, November 29, 2009

This is an attempt to collect a thought, and any information obtained will be used for that purpose.

American men have a tendency to identify themselves by their profession. It's how introductions are made: "I'm Bob - I'm a lawyer/teacher/doctor/insurance salesman/Mafia hitman." (Okay, maybe not so much the last one.)

I've held a wide range of professions - one of those people who keeps pushing up the average number of careers you will hold. For careers, I've been a theatre technican and then was a school librarian, and had started on potentially career #3 by entering law school. For "jobs", I have also been an archivist, music store salesman, desk jockey, Muzak installer, convenience store clerk, food service worker, Diet Dr. Pepper promotion person (you want to try this, really!), and Tony the Tiger impersonator. And I've been able to announce most of them with pride. (Tell someone you dress up as Tony the Tiger for a living, and just watch the smile. It's fun!)

However, at the moment I am none of those. For reasons that require way too much explanation (and occasional bouts of TMI), I have taken a year's leave from law school and I am currently working as a Student Loan Recovery Specialist for a local company.

Yes, that does mean what you think it does. I am a bill collector, calling people all through the day, telling them to pay their student loans. My line of work is for a west coast loan agency, which I specifically requested due to knowing fewer people on the west coast. (Our company also handles collections for the Finance Authority of Maine, which I politely told them was a business line I didn't want to work. Ever.)

It has been an interesting experience so far - I've received fairly extensive training on many aspects of financial law relating to third party collections, which I'm hoping will have some application when I'm back at school. I've learned how to find people using common sense and advanced skiptracing tools. I've learned how to argue with people and generally win, not scream at people who are blatantly lying in the face of all reason, and that someone changing their ringback tone specifically for you is a sign that you're actually doing your job.

I'll have much more to say about collections in later posts, but I'll just tell you about the ringtone. Called the individual, and he didn't answer the phone, as he hadn't the many other times I've called. The new ringback tone was: "I'm not away from my phone. I'm just not answering your call. And yet you keep calling. Which makes you sad and pathetic." As it is a short ringtone, I heard it twice before it went to voicemail. It then went to his name and request to leave a message. Which I did. And will again.

It's a funny story I would love to share. But the stigma attached to my current job has made me reluctant to tell people what I do currently. I've already got one friend who is not speaking to me over it, which has made me a bit gun-shy about sharing with others.

But if Life hands you lemons, you must make lemonade. Or, as the sage Jim Rodda put it once, "When Life hands you lemons, throw them at Life's head. Then steal Life's pocket change while it's unconscious."

So, it's fodder for restarting the blog. I'll post about what I've learned, interesting things, with other personal stories interspersed as well. To follow the Fair Debt Collections Practices Act, any and all personal information will be removed to not identify the person I'm speaking about. (I do plan on passing the New York Bar ethics exam, and it might be hard to explain away a charge of, well, breaking Federal Privacy laws. Always dicey, even at work.)

So, off to bed, and to finish off the month tomorrow. More on the importance of that later.

1 comment:

Alyson said...

I think everyone these days defines themselves by their profession. You aren't alone on that score. I know its frustrating to have to take a break from law school and put you next and hopefully "last" career on hold but you're doing what you have to do. People who get upset about what you do for a job are ridiculous. People take out loans, they should pay them back, end of story. I understand not being able to make payments but thats when you take the call, have the conversation and work out a plan for repayment. At least you have a job, you're paying your bills and providing for the people you have to provide for. There is no shame in that. Its better to take a less than ideal job and pay your bills than to sit on your couch and complain there are no jobs out there. My brother was given a hard time for working as a dish washer at age 27 but he did it so he could pay his mortgage. Now he has a great job. It was a means to an end and he did it the right way. You are too. So don't get too down. But thanks for making me laugh today.